Voicemail (for clinical matters). 650-429-8787. If you are an existing client experiencing clinical issues between scheduled sessions, please leave a detailed voicemail. Jeanne will respond to your message within 48 hours on business days (excluding weekends and national holidays). As an outpatient provider, Jeanne cannot provide immediate/urgent services.
Email/SMS (for administrative matters). Jeanne’s direct email address is jeanne@psychinsideout.com and her administrative assistant’s email address is kyla@psychinsideout.com. Email and texting should primarily be used for administrative, scheduling, and resource exchange unless we agree to another mode of communication between sessions. Jeanne’s office uses VIRTRU to encrypt email messages. Go to www.virtru.com/install to install a plugin to make accessing encrypted emails less cumbersome.